Before you contact us, you can also visit our online service section:
ESX Car Media Systems Customer Service:
Audio Design GmbH
Am Breilingsweg 3
Phone: +49 7253 - 94 65 95
Monday - Friday, 8 - 12 h and 13 - 17h
On.ine Customer Service
iGo Primo Navigation:
In the event of loss or damage to the micro SD memory card on which the navigation software is located, the corresponding navigation card license expires. In this case, a new software license must be purchased together with a new Micro SD memory card.
Certificate of Authenticity:
All ESX Naviceiver devices have been delivered with an enclosed Certificate of Authenticity since February 2015. Please make sure that it is an original ESX Naviceiver device, before you purchase a device.
All ESX Naviceiver models are CE marked. This means that ESX Naviceiver devices are in compliance with the essential requirements and relevant requirements for the operation within the EU.